Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

XoGerum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xogerum.org or use our coaching services for coastal fishing communities.

2. Information We Collect

Personal Information: We collect information you provide directly, including:

• Name, email address, and phone number
• Community name and location
• Program preferences and requirements
• Communication preferences

Automatic Information: We automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage patterns.

3. How We Use Your Information

We use your information to:

• Provide and improve our coaching services
• Respond to your inquiries and requests
• Send program updates and relevant information
• Analyze website usage and improve user experience
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Partner organizations for program delivery
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Opt-out of marketing communications

7. Cookies and Tracking

We use cookies to enhance your website experience. You can control cookie settings through your browser. For detailed information, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

12. Contact Information

If you have questions about this Privacy Policy, please contact us: